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After a profound analysis on how to increase income generation in Central America (you can read the paper at Hoover.org), Hapi decided to incubate its own self-employment platform, Yavoy—a marketplace for Home Repair and Maintenance Services.

Yavoy is on its way to becoming a leading provider of home maintenance and repair services in Latin America—empowering self-employed professionals to find new customers, and proving guarantees, insurance, training and support at scale.

You can see Yavoy at https://www.yavoy.lat

In collaboration with Guatemala’s Export Association, we developed a Systems Map showing how the country’s exports were related to trends and systemic pain points.

The systems analysis revealed leverage points to improve exports, including the need for consolidation efforts among small exporters. This led to a new strategy focused on consolidating go-to-market efforts among small exporters.

In collaboration with the Council of Transport and Logistics Users of Guatemala, we developed a systems analysis of the maritime, land and air logistics systems and their dependencies on processes, infrastructure and regulation. This analysis allowed the Council to define a new strategy (facilitated by Hapi) focused on high-impact initiatives to reduce cost and time in international logistics.

This map revealed leverage points that could have a systemic effect, and allowed the Council to focus its efforts more effectively on those key leverage points.

As part of a research effort for a chapter in a book focused on Digital Transformation in Higher Education in Latin America, we developed a systems map of Guatemala’s Education Flow.

This systems map shows how Guatemala’s population flows in an out of the education system, revealing critical leverage points that make a big difference in educating the population.

You can navigate the map yourself in Kumu.